Shipping policy

VelloFinds Shipping Policy

Thank you for visiting and shopping at VelloFinds! The following are the terms and conditions that constitute our Shipping Policy.

Order Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that during high-volume periods or sales events, processing may be slightly delayed. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates We are thrilled to offer FREE Worldwide Shipping on all orders today!

Because we ship globally, delivery times can vary depending on your location.

Standard International Shipping: Estimated delivery within [7 to 15] business days.

Delivery delays can occasionally occur due to customs processing or postal service issues outside of our control.

Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will typically become active within 24 to 48 hours.

Customs, Duties, and Taxes VelloFinds is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages or Lost Packages If your order arrives damaged, please save all packaging materials and damaged goods, and contact us immediately at contact@vellofinds.com with photos of the damage so we can make it right.

If your tracking information shows that your package was delivered but you have not received it, please contact your local postal carrier first. If they cannot locate it, reach out to us and we will do our best to assist you.

Contact Us If you have any further questions regarding your shipment, please don't hesitate to contact us at  contact@vellofinds.com.